DIRECTV CUSTOMERS GETTING $125 REFUND

(07/07/2007)

DIRECTV will issue $125 refunds to more than a thousand West Virginia customers. The refund was reached with the company under an agreement with Attorney General Darrell McGraw. The California-based company agreed to pay refunds because it did not inform some rural customers that they could request a test to determine the strength of their signal. The tests would have determined whether consumers who couldn't receive good reception on local affiliates of ABC, CBS, NBC and FOX stations through a rooftop antenna were eligible to receive distant network programming from DIRECTV. The company told consumers in remote areas there was nothing else they could do.

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