The West Virginia State Police has dropped plans for using the universal 311 phone number, a non-emergency number that the public could call to obtain information.

The WVSP application requesting exclusive rights to the universal 311 number was met by waves of criticism around the Mountain State.

Besides the three-digit 911 emergency number, America's telephone companies and the FCC in 1997 adopted another three-digit number - 311 - to be used by states, counties and municipalities for a non-emergency informational number.

Objections to the State Police proposal have come from county officials, sheriffs and 911 officials.

The State Police had earlier introduced a bill in the WV Legislature to take-over the operation of the state's 911 system, with the bill getting little traction.

If the State Police had exclusive rights to the 311 system, officials say it would cause a problem for the public.

See Counties leery of WVSP 311 non-emergency phone plan By Rusty Marks for the Charleston Gazette


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