By Eric Eyre
wvgazette.com
Charleston, W.Va. - The head of West Virginia's public utility watchdog agency called Frontier Communications' service quality "abysmal" Tuesday, even though the company recently made significant investments to upgrade its landline network.
Since January, Frontier has spent $24.7 million to improve equipment and facilities across the state, the company reported to the state Public Service Commission this week.
But Byron Harris, who directs the PSC's Consumer Advocate Division, said Frontier's spending hasn't led to better phone and Internet service ...
Read the rest of the story Frontier service 'abysmal' despite upgrades, advocate says
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