TOLL-FREE ROLLOVER IS A BUST, SO FAR - Gilmer Directory Cost $17-$24

(03/01/2002)

In case you got a little excited about calling toll-free to Gilmer County today, or if you live in Gilmer, calling Sunny Cal - It's a bust! Strange noises, scratchy voices and busy signals. A call to Frontier-Citizens, the local phone company, was answered in some other state, seemingly unaware of the changes in Sunny Cal and Gilmer County. We were advised a Public Relations Rep would be in touch about the service problems. In an attempt to obtain a Verizon phone book with Gilmer numbers, Verizon said it would cost $17.30 plus shipping and handling. Another phone book company, West Virginia Central, wanted $24. Frontier-Citizens advised local residents they would have to call information at 50 cents a pop until the new directory is published. Frontier-Citizens said they are working on the technical problems. Today, with the long awaited toll-free rollover, the Phone company gets an "F" and the consumer barely scores.

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