CALHOUN BANKS AFFECTED BY KY ICE STORM - Outages Causing Some Customer Problems

(01/30/2009)

Calhoun Banks are experiencing customer problems with a disruption of data processing services from Paducah Kentucky, a community hard hit by one of the worst ice storms on record. "The biggest problems Calhoun bank customers could have is with using debit cards or using Internet banking services," said Jim Bennett, Executive Vice-President and CEO, which has operations in Grantsville, Arnoldsburg, Elizabeth and Glenville. Bennett said services had expected to be restored by Friday, "but there still seems to be some problems." "It might be a good idea for customers to rely on checks and cash over the weekend," he said. He said customers who have expressed concerns about direct deposits have nothing to worry about, "They're being completed just fine." "There is no data lost or nothing has been compromised," Bennett said, just major problems with electric service and phone lines in hard hit eastern Kentucky, creating the problem. The ice storm that has struck parts of KY, OH, TN and WV has not only caused outages with electric and phone to an estimated 1.3 million residents, but major property damage. Bennett quoted a Paducah resident saying, "This ice storm is to Kentucky what Katrina was to Louisiana." Calhoun and the region's ice storm in 2003 would pale to the damage created by this event. "It has been a real annoyance to us, but considering what these folks are going through, it is just a temporary inconvenience," Bennett concluded.

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